Microsoft Teams Licensing Notes

There are many options for licensing Microsoft Teams depending on the capability requirements for users, devices and rooms. In this post I like to point out some “special” licensing options besides the normal ones for Teams in enterprises.

The hereinafter described license options might be subject to change. Moreover not all licenses or subscriptions are available in every country around the globe, especially calling plans and audio conferencing (shortened: Audioconf.).

Teams Licensing Basics

  • Microsoft Teams is just a single service of the massiv Microsoft 365 services stack which it tightly linked and integrated within this service stack.
  • Microsoft Teams is part of a “packaged” Microsoft Office 365 subscriptions by default.
  • Microsoft Teams replaces Skype for Business (Online). The Skype for Business Desktop Client within Office 365 ProPlus is also obsolete, meaning that new (full) Office 365 ProPlus installation will get a Teams instead of a Skype for Business Client.

The following slides and drawing are intended to provide you with an overview on licensing options. I also point out what you should take into account in case of Teams Direct Routing (TDR), in this post and following drawings I call a TDR scenario a “hybrid” scenario.

Telephony with Teams (for users)

Overview (May 2019)

Call Queues (CQ) and Auto Attendants (AA)

Call Queues (CQ) and Auto Attendants (AA)

Teams Common Area Phone (CAP)

Teams Common Area Phone

Teams Meeting Room

Teams Meeting Room

Conclusion, opinion and summary

The above drawings quickly depict how you can license users, common area phones, meeting room devices and even call queues or auto attendants for Microsoft Teams.

Microsoft is working on an enhanced licensing model for applications like cloud CQ/AA [as you can read in “Manage resource accounts”]. Still, at present user licensing applies for cloud CQ/AA.

Additional Resources

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