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communication and collaboration technology architecture

Category Archives: Architecture

Take a look at Microsoft Teams from an user perspective to be more productive

Are you already familiar with Microsoft Teams? I hope so. Teams is an impressiv communication and collaboration platform enabling your workforce to cope with different kind of workloads within a single pane of glass. P2P chat, team chat, presence, audio calling, video calling, app sharing, meetings, (third-party) app integration, (soon) PSTN telephony, bot integration … just to name a few features. Pretty amazing, isn’t it!?! Let’s have a quick look including the latest updates on Teams features:

Microsoft Teams full tutorial with recent updates

I have been using Microsoft Teams since released. To me, it helps reduce mails, structure projects and its belonging communication and collaboration workloads. It really eases the work I have to deal with as a virtual project team member.  It allows me to stay more easily in touch with project members and keep track of all the relevant information I need to complete projects successfully.

To start with Microsoft Teams: analyse your business requirements, create personas, create site profiles, assess features to cover these requirements with teams, calculate costs (business case), check feasibility, check gaps, check migration paths, always keep your users in mind (change management for user adoption & training) …

Teams can be seen as one enabling platform for a modern and digital workplace. One part within the complete enterprise and IT architecture landscape. One part to evolve the company towards a digital enterprise.

For more information on Microsoft Teams you can visit


Carry on learning about Microsoft SOF!

SOF is continuously developed and enhanced by Microsoft. That’s why you should check out what changed to benefit of it by adopting SOF. On January 17th a webinar will take place which will update your knowledge on SOF. You can find the registration for the SOF January 2017 webinar >>here<< and a list on all training materials for >>here<<.

What’s the Skype for Business Operations Framework (SOF)?

Microsoft made the Skype for Business Operations Framework (SOF) a required qualification and certification for your enterprise’s Microsoft communication competency. You may now ask, what is it? What does it help me for?

Well, to put it in a nut shell: It’s a rich repository based of best practices and guides for structuring Microsoft Skype for Business projects from planning to operations. It supports you in structuring a project and make it more successfully SFB project from the start on.

Larger enterprises with an enterprise and IT architecture may already utilize a certain framework (or more) for analyzing, planning, delivering, operations, governance, change management etc. However, the SOF might add value here because it is dedicated to Skype for Business and probably let you add or merge it with your existing architecture framework elements and methods to leverage on the one hand what’s recommended by Microsoft and one the other hand make it fit your enterprises’ needs. So you could combine it and profit from Skype for Business best practices and approaches from the field to succeed from the beginning.

It’s really helpful if you are aiming the Microsoft Cloud First Path with Skype for Business. Unfortunately, it does not yet really include any focus on the Skype for Business Server. i.e. it’s intended to migrate from on premise to or start in the cloud. Take a look >>here<< on what The Skype for Business Insider Blog writes. There you’ll find further links to the official Microsoft pages and announcements to the competency requirements for communications.

You’ll find further details on Microsoft’s Skype for Business Operations Framework page. Due to the fact that SOF is not static and continuously enhanced you I recommend you to take a regular look on the page. I, for myself, added the website to my RSS reader that I’ll be up-to-date as soon as something new is released.

To get started you can start on the SOF page or find some recordings and videos on YouTube, e.g. Get to know the Skype Operations Framework. Let’s start!

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