Audiocodes One Voice Operations Center (OVOC) 7.6

In this post I want to notify about the release of the latest Audiocodes One Voice Operations Center (OVOC) version and briefly explain what OVOC is and where it might help you.

In OVOC 7.6.1116 some remarkable features were added to the product as well as some changes were made to overcome limitations of previous versions.

What’s Audiocodes OVOC?

The One Voice Operations Center is a single pane of glass which helps you to manage voice endpoints and voice service in your voice infrastructure and network. It enables you via browser to globally manage voice devices, monitor your voice network service/s, support you to troubleshoot issues within your voice network (also with SFB) and it provides rich reporting to gain insights.

There are two versions available: Basic and Advanced. The basic version provides (only) device management.

What’s new in Audiocodes OVOC 7.6?

  • Dashboard at the OVOC landing page
  • Monitoring improvements for Audiocodes device performance
  • Increased number call exports
  • SmartTAP Call Recording Support
  • FQDN authentication support with SSL
  • LDAP support for multi-tenant environments
  • Jabra and Poly (formerly Polycom) VVX device support in the Device Manager (more in product notice #0356)
  • New OVOC agent for device management

Conclusion, opinion and summary

In my opinion OVOC is a must if you deploy several (voice) devices across your enterprise to have the ability to centrally manage and monitor these devices and the voice service operation. The more components the more important and inevitable it becomes. Especially, if your responsibility is to ensure a good voice user experience you should definitely consider to deploy OVOC for your Audiocodes voice network if not done yet.

Additional Resources

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Online Audiocodes Command-Line Reference Guide for SBCs/GWs Version 7.20

This post is about news regarding the Audiocodes CLI Reference Guide. If you configure Audiocodes Session Border Controllers (SBCs) or Gateways you may know that there are some features and settings you might need or prefer to set them via command line (SSH/telnet).

In the past you downloaded the latest reference guide from the Audiocodes Library as PDF. Now there is a new site where all the commands can be found and looked up. You can find the guides as before via the Audiocodes Library.

Conclusion, opinion and summary

I prefer to use the site instead of the PDFs because the commands are easier to find at least for one version. However, it would be nice to have the option to switch between versions. E.g. if you have still a SBC with 7.0 a version selection which enables you to switch from 7.20 reference guide to 7.0 would be nice. Otherwise you had to navigate via the Library to that version. Finally, this new content delivery is nice and all you need. I like it.

Additional resources