Audiocodes One Voice Operations Center (OVOC) 7.6

In this post I want to notify about the release of the latest Audiocodes One Voice Operations Center (OVOC) version and briefly explain what OVOC is and where it might help you.

In OVOC 7.6.1116 some remarkable features were added to the product as well as some changes were made to overcome limitations of previous versions.

What’s Audiocodes OVOC?

The One Voice Operations Center is a single pane of glass which helps you to manage voice endpoints and voice service in your voice infrastructure and network. It enables you via browser to globally manage voice devices, monitor your voice network service/s, support you to troubleshoot issues within your voice network (also with SFB) and it provides rich reporting to gain insights.

There are two versions available: Basic and Advanced. The basic version provides (only) device management.

What’s new in Audiocodes OVOC 7.6?

  • Dashboard at the OVOC landing page
  • Monitoring improvements for Audiocodes device performance
  • Increased number call exports
  • SmartTAP Call Recording Support
  • FQDN authentication support with SSL
  • LDAP support for multi-tenant environments
  • Jabra and Poly (formerly Polycom) VVX device support in the Device Manager (more in product notice #0356)
  • New OVOC agent for device management

Conclusion, opinion and summary

In my opinion OVOC is a must if you deploy several (voice) devices across your enterprise to have the ability to centrally manage and monitor these devices and the voice service operation. The more components the more important and inevitable it becomes. Especially, if your responsibility is to ensure a good voice user experience you should definitely consider to deploy OVOC for your Audiocodes voice network if not done yet.

Additional Resources

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Microsoft Teams Devices and IP Phones

In this post I’d like to highlight and share resources about Teams devices and IP Phones. Does one of the following questions or even both apply to you?

  • Are you planning to transition your conference rooms to collaborative spaces and rooms? 
  • Are you planning to migrate telephony completely or partially to Microsoft Teams?

In both cases, to begin planning, I recommend to browser to and do not miss to check the below links. Microsoft as well as third-party vendors offer a wide range of devices to cover your needs by leveraging the Microsoft Teams platform. The best place to go and check for (certified) devices is the “Microsoft Teams Devices Marketplace”. There you’ll find … 

  • Headsets 
  • Speaker phones 
  • Desk phones 
  • Room systems 
  • Conference phones and 
  • Cameras 

Conclusion, opinion and summary

I recommend to take a look on the linked pages to get an overview on available certified devices.  

If you are about to start your journey towards Microsoft Teams it might help you assess your users/rooms /spaces requirements and to create suited personas (e.g. 6-Seat-Room –> Surface Hub, Office Information Worker –> Notebook + wired Headset, Assistant –> Notebook + Mobile + Teams IP Phone xyz).

Additional Ressources